Basic
$17–21
- Met with a name sign at the gate or before immigration
- Priority lane at passport control
- Help through customs
- Cheapest booked a day ahead, dearest on the day
Noi Bai International Airport (HAN) · Terminal 2
Skip the passport-control queue at Hanoi's Noi Bai Airport: a staff member meets you with your name on a sign and walks you through the priority lane, on arrival or departure.
Book fast track
Hanoi airport fast track is a paid meet-and-assist service at Terminal 2 of Noi Bai Airport, which handles all international flights. It is sold by private operators through booking sites such as Klook, not by the airport itself.
It takes away the passport-control queue and nothing else: you still need a valid visa or visa exemption, and your bags come off the same belt as everyone else's.
Prices are per person. Children from 2 pay the adult price; children under 2 go free but must be named in the booking.
Basic
$17–21
VIP, no waiting
$26
Premium
$46
Meet the staff member at Terminal 2, usually at Pillar H; the exact point is in your voucher. With Basic, check in first.
Basic
$23
Premium
$46
From the moment you book to the arrival hall at Terminal 2.
Book before you fly: the voucher covers only the date and time you chose. Confirmation is instant, and the guide contacts you on WhatsApp a few days before the flight.
A staff member waits with a sign at the aircraft exit or in the immigration area. Have your passport and e-visa, if you need one, ready: the visa itself is not part of the service.
You go through passport control in the priority lane instead of the main queue for foreign passengers. The time saved depends on the hour: little on a quiet arrival, the most when several international flights land together.
Collect your bags at the belt; the staff member helps you through customs. Fast track does not bring the bags out sooner: they arrive with everyone else's.
With Premium, the staff member carries on with your bags to your car. A private car can be added to the booking, but it covers trips up to 25 km, and central Hanoi is about 35 km away.
The average hides the peaks: when international flights land together, the foreigners' lane is where the queue builds.
The days around Lunar New Year are Noi Bai's busiest of the year, with record numbers of international passengers.
Queueing with tired children after a long flight is the wait most worth skipping.
Premium on departure takes you through check-in, security and exit immigration when time is short.
Someone who knows Terminal 2 walks you from the gate to the arrival hall.
Noi Bai Airport is about 35 km northeast of central Hanoi. Every international flight uses Terminal 2, so fast track always starts there.
On a quiet arrival, often not: the airport's average is about 16 minutes a passenger since the lanes were split in August 2026. It is worth it at busy times, when several international flights land together, around Tet, with children, or when you want no uncertainty after a long flight.
No. Fast track only speeds up the queue; the visa is yours to arrange. Vietnam issues e-visas for up to 90 days to citizens of every country through the official e-visa portal. A visa on arrival is granted only in specific cases and must be approved before you fly, through a sponsor in Vietnam; the visa is then issued at the airport. Visa-free stays depend on your nationality and change often, so check them there before you fly.
Not with this booking. It covers international arrivals and departures at Terminal 2; domestic flights use Terminal 1.
No. Bags come off the same belt for every passenger. With Premium, the staff member helps with your bags and takes you to your car.
No. The booking is non-refundable and the voucher is valid only for the date and time you chose. If the operator cancels because of bad weather or an emergency, a full refund is possible by agreement with the operator.
The standard service does not run from 01:00 to 05:00. Only the urgent option may be available then, so check the times on the booking page before you buy.
Children from 2 years pay the adult price. Children under 2 go free, but you must add their name, nationality and year of birth to the booking.
Holders of Vietnamese and Cambodian passports. Vietnamese citizens have their own immigration lane and automated gates at Terminal 2.
Look for your name on a sign at the aircraft exit or in the immigration area. The guide contacts you on WhatsApp a few days before your flight, so keep your phone number correct in the booking.
Yes, both are add-ons on the same booking: a 7-day Viettel eSIM with 5 GB a day of data, and a private car for up to 4 people on trips up to 25 km. Check the distance to your hotel before adding the car.